contact us

head office

firmus energy
A4-A5 Fergusons Way
Kilbegs Rd
Antrim
BT41 4LZ

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tel: 08456 08 00 88
fax: 028 9442 7801

Monday to Friday: 8.30am to 5.30pm

email: furtherinfo@firmusenergy.co.uk
web: www.firmusenergy.co.uk

press enquiries:
Rachel Morgan / Suzie Fisher at DCP:
028 90 40 22 96

At firmus energy we love hearing from you, but we also appreciate that your time is precious. So if you need to know something quickly why not check out our faqs section - we might have the answer there.

Otherwise, feel free to contact us on the numbers below, or using the form at the bottom of this page.

enquiries & services

getting connected for natural gas:08456 08 00 88
switching to firmus energy:0800 032 4567
textphone / minicom:
(only accepts calls from a
text / minicom telephone)08456 03 10 08
billing helpline:08456 05 00 88
dial before you dig:08456 08 00 66
self meter read line:08456 08 00 77

emergencies / faults

Gas - 24 hour Northern Ireland Gas Emergency Service:0800 002 001
Electricity - 24 hour NIE (the network business) Fault Line:08457 643 643

enquiry form

If you have a particular enquiry that you would like us to address, please select a topic from the list below and we will be happy to come back to you.

*denotes mandatory field

Example: 02894427800 or 07810861453

Example: yourname@youremail.com

Example: yourname@youremail.com